Authorized Installer & Service Locator
Providing service before, during, and after the installation.
Rotary Authorized Installers (RAI) are factory trained and committed to offering the highest level of service and installation support to our customers. No matter where you are, there’s an RAI nearby for help.
If you are located outside of the US, please contact us at our number below for personal assistance.
We can help with:
- Lift installation
- Planned maintenance and service
- Warranty work
- Lift inspections
- Shop layout/flow
- Much more!
Factory Authorized Installation
RAIs are equipped with the right training, tools and equipment to make sure the installation of your new Rotary lift is right the first time and minimizes disruption to your shop.
RAIs are the only companies authorized to perform Rotary warranty work.
Lifts installed by a Rotary Authorized Installer receive an enhanced warranty absolutely free! An extended warranty is also available on lifts installed by an RAI for a nominal fee.
In order to ensure the highest levels of performance, SmartLift®, heavy-duty inground and parallelogram lift products require an RAI installation.
RAIs warrant their supplied materials and labor against faulty material and workmanship for one full year on new installations. Many even offer 24-hour emergency service.
For initial installation, preventative maintenance and service, RAIs stock the most commonly used parts and only use Genuine Rotary Parts™ to ensure peak performance of your lift.
RAIs can conduct periodic lift inspections upon request or on a regularly scheduled basis, including ALI Certified Lift inspections.
Each RAI is required by Rotary to have at least one ALI Certified Lift Inspector on staff.
All RAIs receive comprehensive factory training. They also maintain their proficiency by attending ongoing training on existing and new products.
Factory generated service and installation bulletins keep RAIs current on the full Rotary product line. In addition, RAIs have 24/7 access to technical information and can request detailed consultation from Rotary’s Customer Service department.
RAIs provide appropriate training for your shop’s techs as part of the installation package.