Wheel Service Installer & Service Locator
Providing service before, during and after the installation.
Rotary Wheel Service Installers are factory trained and committed to offering the highest level of service and installation support to our customers. No matter where you are, there’s an installer nearby for:
- Planned maintenance and service
- Warranty work
If you are located outside of the US, please contact us at our number below for personal assistance.
Factory Authorized Installation
RAIs are equipped with the right tools and equipment to make sure the installation is right the first time and minimizes disruption to your shop.
RAIs are the only companies authorized to perform Rotary warranty work.
Lifts installed by a Rotary Authorized Installer receive an enhanced warranty absolutely free! An extended warranty is also available.
In order to assure the highest levels of performance, SmartLift® heavy-duty inground and parallelogram lift products require an RAI installation.
RAIs warrant their supplied materials and labor against faulty material and workmanship for one full year on new installations. Many even offer 24-hour emergency service.
For initial installation, preventative maintenance and service, RAIs stock the most commonly used parts and only use Genuine Rotary Parts™ to ensure peak performance of your lift.
RAIs can conduct periodic lift inspections upon request or on a regularly scheduled basis, including ALI Certified Lift inspections.
Each RAI is required by Rotary to have at least one ALI Certified Lift Inspector on staff.
All RAIs receive comprehensive factory training. They also maintain their proficiency by attending ongoing training on existing and new products.
Service and Installation bulletins keep RAIs current on the fully Rotary product line. In addition, RAIs have 24-hour access to technical information via the Internet and can request detailed assistance from Rotary’s Customer Service department.
RAIs provide training for your shop technicians as part of the installation package.