Just in time for SEMA, Rotary is launching Rotary Virtual SupportTM, a service that will allow Rotary customers quick and easy access to everything they need to operate their wheel service and lift equipment. All new Rotary equipment will feature a QR Code decal that users can scan with a smartphone or tablet to register their product, access technical documents, view training videos and find links to customer service, 24/7.
“Technicians no longer need to waste valuable time searching for lost owner’s manuals, maintenance schedules or training materials,” says David Fischmer, director of marketing for Vehicle Service Group (VSG), Rotary Lift’s parent company. “Rotary’s Virtual Support provides users with the information they need, anytime they need it.”
“With many shop owners struggling to hire and train new employees, we wanted to give technicians an easy way to access product training videos that cover everything from general use to operational tips and special applications,” added Fischmer. “We are excited to be the first in the industry to offer this level of customer support, and we remain committed to finding innovative solutions that help improve our customers’ productivity and safety.”
To learn more about Rotary’s full line of wheel service and lift products, stop by the Rotary booth #36017 at SEMA from Nov. 2-5, 2021, visit https://rotarylift.com, contact your local Rotary distributor, or call 800-640-5438.
Please I need the manual and spare parts list for AP50 old model lift also for model 70C who has 3 core valve and jk140B two cylinders .
The lifts is too old I can’t recognize the serial numbers
Our technical support team will email you. Thanks
Rotary Team
I am wondering when lifting a vehicle how level should the hoist arms be; my hoist is out 1 ” on a light vehicle and 2″ on a work van ( lots of one sided weight)
sp015n31a0 with a lifting capacity of 14 300lbs
Our service rep says this is normal but you can measure the difference and noticeably see that the right side lifts and than seconds later the left side starts to lift.
Dustin,
This is a question better answered over the phone as many things can contribute to what you’re describing. We’ve reached out with a number you can call.
Thanks
Rotary Team
Trying to find the proper slider blocks for an old spoa88 2 post lift. Cup style or shim style can they be interchanged? can’t find the answer. Any help would be nice.
Heath,
Use our service locator (https://rotarylift.com/contact/rai-locator/ on the website and ask the nearest provider for help. I’ve asked our technical department and we show this information which will help you when talking to the company of your choosing. Part number FJ7360 estimated lead of 1 week. If you have any other needs just let us know.
Rotary Team
What is the best lubrication to use for the arms of the Rotary Forward Lift?
They are very hard to slide and I am in the process of cleaning and re-assembling them. Thank You
Phil,
We recommend the use of a dry graphite lubricant for the arms.
Thanks
Rotary Team