Wheel and tire service accounts for 20% of all aftermarket parts purchases. For decades, many shops have relied on this service as a good source of revenue. That opportunity is becoming even bigger. When it comes to shop revenue, wheel service is...
Your supervisor probably understands the challenges of running a service shop. That doesn’t mean he’s going to give you a bigger budget or reset his expectations for fleet performance—so you still need to meet those challenges. If you’re like many fleet managers,...
Christmas, Thanksgiving and your birthday are big events but they happen every year. That means you are never more than some 365 days away. However, events like the Summer Olympics, solar eclipses and the American Public Transportation Association Expo are fewer and...
Wheel service. If you’ve recently added it to your shop’s offerings, you’re probably very glad you did. If you haven’t added it yet, a lot of your competition is probably very glad you haven’t. But you probably should. That’s a lot of “probably.” But wheel service is...
A lot of people write letters when they’re unhappy. Bought something that didn’t work? Write a letter. Bad service at a restaurant? Write a letter. Unhappy with the way a politician handled an issue? Write a letter. So we suspect a lot of OEMs and aftermarket wheel...
